To agree with other people who have already mentioned this .... their sizing is inconsistent - even across similar items in the range - one jacket sized 'small' is minute, another is gigantic. But worst of all - it doesn't matter how many parcels they deliver your order in - they will only provide 1 returns label. So sorry gang, you have to pay yourself to return your items. And you're not able to return instore, should you be purchasing online. Not impressed, Uniqlo. It was fine in those heady days, before we had worked out that your "heat tech" thermals were just a poor excuse for an extra layer you wear, without providing any thermal benefits whatsoever. But not providing a decent shopping experience for those who are unable to visit a store, either during- or post- pandemic, isn't really going to cut the mustard anymore.