Without making it obvious when ordering, you now cannot return click & collect goods to the store you picked them up from.So you go and collect them from the store, need to return them due to size or whatever, then they turn you away from the store you collected them in, to take them home and pay £3 to return them at a parcel shop. I'd gladly pay the £3 to give it back to the store as I understand there can be costs associated with this, however most other stores don't have this issue or make you pay so Uniqlo are just stingy and inefficient.Most of their clothes fit terribly and have weird proportions anyway, I'm done with Uniqlo, this is the nail in the coffin.
