Ordered a jacket and it did not fit sent the item back and they said that a refund will be processed within 14 days We are now over 14 days and the item has not been refunded I have sent 2 e-mails and still no refund also contacted the customer service team by telephone to be told that it needs investigation and I will hear back within 48 hours even though I can see on the Uniqlo site that they received the return over 14 days ago appalling service very unlikely to deal with them again based on this experience
