uniqlo

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Horrible new website experience

Awful website after redesign in September 2024, they must fire the marketing and UX/UI team responsible for this project. Navigation is a nightmare, no possibility to put items into the basket when you're on the page of the Uniqlo:C collection (but you can do it if you search for this via the search bar). My old account was not working on the new website, so I had to register with the same email again (and I lost all my previous data!). Shopping is impossible. I used to buy online at Uniqlo a lot, but I'm not going to make it again until they fix this absolutely horrible functionality. I don't want to waste hours trying to understand how this strange and illogical stuff works.

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Date of experience: Sep 23, 2024