I have posted a very lengthy complaint of their staff on bullying me on my purchase of a pair of pants that needed alteration. They basically pranked on my alteration for around 5 hours. I also realised my google email thread is absent and my review on Google is also disappeared. I was going to email their Japan head quarters but didn't have the time. Now all the contacts have been lost. So the company actually condones this? Or are the employees so good at hecking? They purposely did me 3 pairs of pants of different lengths and only the forth lair that another staff did it right.After this episode, I do not trust them anymore. This incident was like a month ago. Now I can't retrieve it anymore.
