So ordering is easy and they’re quite happy to take your cash however if they make an error then it’s all on you to manage! Terrible customer services. I received a parcel which was missing an item and I was made to feel like i was pulling a fast one with them. They have sent me a form to fill out with militant instructions all in a non editable PDF. When I said that I cannot edit the document, I was told to just download an app to do it. However said app charges me to edit a pdf form. All of this because THEY have left out an item I have paid for!!! It’s absolutely disgraceful. I’m still trying to resolve and going around in endless circles! Not worth ever ordering from them again and it’s also left a sour taste in my mouth about shopping in their stores. They should be ashamed of themselves. I will be contacting consumer ombudsman
