Black Friday OfferI have been a loyal customer of Uniqlo and truly appreciate many of their products, particularly their winter coats and HEATTECH thermal collection. As someone who tends to feel cold, I find these items to be exceptionally effective.That said, I believe there is room for improvement in the website and app experience. Recently, I encountered a challenge with returning an item. Unfortunately, I was charged for return shipping, which seemed unexpected given their promise to refund the full amount for the item.Additionally, during the Black Friday sale, I noticed that the structure of the promotion could be more straightforward. Uniqlo introduces one item each day, and customers are required to pay for delivery each time they wish to purchase a specific sale item. This can create a somewhat frustrating experience for shoppers, it's like a game of cat and mouse. I appreciate all that Uniqlo offers and hope they can enhance their customer experience in these areas.
