What I’m wondering is if corporate cares at least a tiny bit that they are screwing over extremely loyal customers. It honestly sickens me how much money I have spent their in my lifetime and how much their customer service has screwed me. What is going on over there? Seriously does anyone over there care that fraud is taking place? Over the past month I have lost $300 due to glitches on the website and from what I read in other reviews PEOPLE ARE RECEIVING EMPTY PACKAGES OR NOT RECEIVING THEY’RE PACKAGES AT ALL! This insane to me. I’m legitimately scared to mail a return, and will wait until my store opens. I’m not going to lie and say I’m not going to shop there when they open, but you guys seriously need to get some pointers from Sephora. Yes maybe I recently waited almost a month for my order but they NEVER LIED about transit time. Ulta.com is a scam. Customer service is rude, lies, and even talks back. This is a nightmare. When will stores be opening in Illinois?!
