If I could keep all people from shopping at Ulta I would, you will regret it sooner rather than later. I just placed an order with Ulta and never received it. When I went to check it said delivered so I kept checking until I chatted with Ulta they said yup delivered to this address... I said what ? No that address is not correct it’s 4 years old! Yes that address was in my address book but I entered my address when I checked out my debit card has my recent address on it they couldn’t have charged it with my old postal code. I asked if they could replace or refund and they said no because they delivered successfully to that address. How do they know? They don’t. They asked me if anyone lives there! I emailed, called spoke to a supervisor tried to find a resolution at least an explanation as to why they chose to send to an old address that was NOT entered at checkout and all they will say is if I have that address in my address book its valud for them to use it! Buyer beware. I saw all these great reviews about Ulta but in reality I didn’t do my research in the right places. Sadly I went by what I saw on they’re website now I’m sure they clean it up. Please don’t waste your money at Ulta.
