Ulta in Staten Island at the Staten Island mall. I truthfully LOVE Ulta and normally never have an issue - due to Covid they close at 7 I got there today at 6:58 for a pick up order due to limited parking over there it took me 2 minutes to park I got to the door at 7:02 and explain through the window I just need my pick up order and the unprofessionalism and disrespect talking to me like a child - so rude. One ladies name was Sophia and one was an older lady with blonde curly hair. Trust me I know if you close at 7 you close at 7 but really 7:02 on the dot I was at the door begging for a pick up order and was humiliated in front of staff, shaking their head at me. Truly disappointed in them. I’ve worked in retail before and we were always taught to respect costumers ESPECIALLY if their respecting you because I was VERY polite and begging for an order I really needed for the following day.
