FALSE REPRESENTATION ! HORRIBLE! I ordered several items for gift for Mothers Day and paid $16.95 for Premium Shipping. When I did not receive on expected date I tried to track package. I was informed package was awating carrier pick up.Still no delivery one day later. I called customer service and was told it would take a week and they could not issue a refund. There was a tracking number and she could not tell me where the package was! WILL NEVER USE AGAIN! I wont have gift in time and have to be inconvenienced when I paid for convenience. I should have read the reviews BECAUSE 9,000 + customers cant be wrong. They dont care about cusotmers , It shoud be illegal. DECEITFUL!