If I could give Ulta less, I would… HORRIBLE CUSTOMER CARE SERVICE. I ordered a product on 12/24/2022. Package was supposed to arrive in 5-7 days but wasn’t delivered until 1/27/2023. I received an empty package-the product I ordered was missing. I contacted the establishment & they refused to either refund or reship the product. Ulta is a reputable company & this was very disappointing. I will pursue further action. It’s not about the money-it’s about the principal. I will never shop at Ulta again & will advise all my followers as well.
