Ordered a bunch of products and was promised a free $58 gift that my daughters were excited bc they wanted to try the free gift. The order arrived without the free $58 gift! Customer service response was to give a $15 gift card in the place of free gift- not even comparable- hello Sephora for my 3 girls. Kevin from customer service nice but the higher ups telling him what to offer not so much. I only wanted my free $58 gift as promised but they say they couldn’t send out another order! RIDICULOUS
