My wife went in for a make over and all the make over artist were very judgmental. I know my wife is no Kardashian But isnt that the reason that customers come in is for you to make them feel like a million bucks so they buy your products. If this is Ultas standards then they have alot of work to do. Need to work on customer service. We wanted to get my wife's hair touched up and done there as well. $57 to $77 for a hair cut and $77 to $97 for a die. My wife called hair cuttery and they charged her $28 for hair cut and $67 for a touch up die.