ulta

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CHEAP products not professional

My review is not against the stylist in any way because she was amazing and did exactly what I had pictured in my head. I felt like an absolute Rockstar when she was finished. No, my review is against the cheap crappy product they use in their salon! I have been dying my hair over 25 years with every brand possible, and my hair holds color like you wouldn't believe! Yet, I pay $500 (waaaaay more after tip cuz stylist was a pure goddess) to get a beautiful rainbow job on bleach blonde hair, I take care of it meticulously in the shower with all the ways I know to keep a color, and yet under 2 weeks it's gone! All of the color has leaked out, and all I'm left with is a head full of blonde hair. This is crap! I have never been so disappointed in a salon than with this one that pretends to be a salon!!!. Their color is pathetic and obviously cheap. I was very upset and, of course, no refunds. Don't waste your money or at least bring your own product that would be much better quality than obviously what they use. UNDER TWO WEEKS!?!

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Date of experience: Jun 11, 2024