ubs

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Unacceptable processing time

I chose UBS to open a Capital Payment account for my new company. The company has been registered for 5 weeks now, and they still haven’t opened a bank account and released the funds. Despite many calls and emails, these guys just don’t care at all. HORRIBLE experience. I chose UBS because the Capital Payment account was free (compared to ~CHF 200 in other banks) but this was a big mistake.Totally unacceptable to block their customers money over such a long period of time. Now I have bills to pay but no funds to do it.

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Date of experience: Jun 26, 2024