Beautiful graphics, great stories. amazing characters. Everyone knows that Ubisoft make great games! It is just their after-sale support and quality assurance that fail each and every time. Auto-generated responses on tickets submitted infuriate people, including myself, and they are never resolved to a satisfactory outcome. Hackers are not banned, glitches are not fixed, and compensation is not given. Promotions they do keep failing. Trials of the Blood Dragon for example, then they try to sweep it under the rug when things go wrong. Been waiting for nearly 2 weeks on a response to that mess of a promotion. Fortunately I love the Tom Clancy franchise, but I now, as along with many others, cannot assume that these games are going to be of the best quality when they come out, so I need to decide whether or not they are worth their price-tag. Please get your act together! EA are surpassing you in customer service now!
