ubisoft

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Unhelpful customer support

My someone logged onto my account and changed my name to something considered offensive so I would get banned. I contacted Ubisoft before I could get banned and explained what happened, they were very rude and unhelpful not letting me change my name to something I wanted or telling me when I am able to change my name again, instead im stuck with some stupid "player3424652435c" name till who knows when

1
Date of experience: Sep 17, 2019