Not sure how this company is still going, customer service is non existent, this company was bad before coronavirus, but now they’re using the excuse of coronavirus for giving crap service, I’ve had an issue where I exchanged 100 units for 20% off, the transaction failed and since august I started playing email tennis with customer service to get the failed credits back, they keep asking for different screen shots most you submit aren’t acceptable, I’ve give the order number and failed credit discount code, that wasn’t acceptable or enough, they just keep asking for stuff that you have to jump through hoops for, and on top of that the game I eventually got isn’t fit for purpose Assassins Creed Valhalla or it’s full of bugs and the sound drops intermittently every few seconds, disappointing to say the least, I can understand why people get pirated copies of games, it’s much easier than the official route
