They bake in always-on DRM into their products, but fail to ensure that the activation servers are stable. The result is that frequently, several times a week, their games can't be started. It clears up eventually, minutes, or hours later. I don't have a lot of time to game, and I pick single-player games for a reason. Making me fight the DRM about half the time I try to start the game, is rage-inducing.To add insult to injury, when the activation servers act up, it tends to reset my login and then I have to login again, adding even more friction.I'm tempted to test whether they can be forced to refund the entire cost of their products, since they are obviously not able to deliver on their claims.