ubisoft

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No support responses!!

I've had a Ubisoft account for 10+ years, I now have a new laptop I tried to plat my Ubisoft games. I can access my Ubisoft account, change my password etc but it asks for a 2-Factor code for Ubisoft Connect which I have never set up.I opened a support ticket with Ubisoft 7 days ago and updated the ticket asking for help everyday since but they has been zero response from Ubisoft.They clearly just take your money and run, I do not recommend purchasing anything from Ubisoft until they hire support team staff as they is clearly a low priority for them at this time.

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Date of experience: Mar 02, 2024