Ubisoft support is the worst experience I've had across any company. As far as I can tell every response is generated by a bot which just points you at a knowledge base article that doesn't relate to your enquiry. There is no human interpretation of updates to your tickets and it's therefore impossible to get any form of support beyond the knowledge base articles.If you lose access to your account: Tough s**t. If you can't buy a particular game because their payment system is broken: Tough s**t. If their website is broken and you report it: Tough s**t.My recommendation: Use the Ubisoft platform for only the games you cannot get elsewhere, and seriously consider whether you're prepared to lose access to those games if the platform has a problem. If you do, Ubisoft won't help you.For funsies, try updating your support cases with HTML tags and/or Javascript. It seems that their case system renders those tags inline in your support tickets.
