I made an order from KFC through the UberEATS app and the order was messed up. The chips were all soggy and one burger squashed uneatable. And also the drinks I ordered Pepsi Max but they delivered 3 Orange Tango with sugar and 3 Fruit Shoot.I received a reply saying to send more information. So a replied to them saying what was wrong and I even sent a picture.After 24 hours I received the following reply :My order is wrongWe appreciate you taking the time to let us know about this, Hocine.I understand it’s frustrating when you’re expecting a dish to come at a certain temperature and it doesn’t. We have processes in place to review this feedback with merchants so your concern hasn’t gone unnoticed.Thanks for reaching out and we appreciate your patience. And that's it. So I paid for something that I did not receive and I am supposed to be happy because my concerns hasn't gone unnoticed. That is not a fair way to deal with a complaint. So this is too much now if I want take away I will go to the restaurant and get it.
