I wasn’t able to drive yesterday so I ordered ice cream from a 7-11 less than a mile away. I kept wondering why arrival kept getting delayed but I could see that my driver was making multiple stops, and I assumed (uh oh) that s/he had some type of refrigeration in their car for such an occasion. NO my ice cream was completely liquified.I will say that Uber Eats refunded my money. However I will only order from other delivery services from now on.