My driver had on headphones and was watching something on his phone whilst driving, he drove through a red light and missed a turning. Complained to Uber, who were absolute USELESS. They refused to refund the fare despite the fact their driver had broken the law and put my life in danger. I sent them photographic evidence but all they said was, they will talk to the driver. Uber are playing Russian roulette with people's lives. I suggest Now or Bolt might be a safer option as clearly Uber don't care!! Shocking and disturbing
