Booked a ride, confirmed then showed error message.. rebooked and the price jumped. Tried to speak to someone over email, chat and call - no help whatsover. Useless, when they can't answer your question they say 'we don't want to waste any more of your time so I'll hang up. They'd rather spend hours going back and forth than actually help resolve the issue. I would understand if I complained all the time but this was my first and now last. Awful.
