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been overcharged by unexplained charges in addition to the fare and tip Customer support nonexistent

There are several bank accounts linked to my PayPal which I used to pay for UberaccountI took two rides There should be charges for two rides and two tips total instead there is an unexplained charge for $10.17 and one of the tips for $6.74 was taken out twice out of two separate bank accounts. There was a similar issue with doubling the tip a couple of months ago, but they only gave me Uber credit.Also, Customer Service is terrible. They’re impossible to reach, but I got a message on the chat.saying both Driver and passenger were present nonsense. This time I am requesting the money to be reimbursed to my account as I’m not planning to ever use Uber again. buyer be aware. From now on it’s Lyft. I don’t need to go through this aggravation again.

1
Date of experience: Jun 26, 2025