I was worried that communication with the Typeform team would be a problem as there was no contact number but their responses were very prompt and helpful.The form template is also very user-friendly and simple. With the ability to convert the data into an excel document, reviewing the survey results was a breeze.Points for improvement: -The * sign at the end of sentences for required questions looked quite out of place, maybe the * could appear next to the question number.-Words got broken up at the end of sentences (e.g sent-ence) and didnt look very nice on the form-Shorter/simpler URLs or codes for surveys. We wanted feedback surveys from a large crowd after a presentation and we found many were unlikely to copy down the entire survey link from a ppt slide and complete the survey. -The rating scale icons do not look very professional and we were unable to use that question type for our survey.-Would be good to include a question link/option that allows survey users to provide an explanation for their answer.However, overall, we had a great experience using Typeform. It was so straightforward and simple and the service from the Typeform team was very helpful. Thank you!