X (Twitter)

1.7
1.7 from 1.7K Reviews and Ratings
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My account got hacked but Twitter does nothing

I feel disappointed. On 21st March my twitter account (@vaczpeter) was fully hacked: hacker changed my email, password, name and profile pic in just 3 minutes then started posting their unrelated ads every day. When I realized it an hour later I immediately reported it to Twitter on their platform to ask for help and I also wrote a letter sending explanatory images. 10! days later I get an automated message to submit the exact same info I did the first time which I did again. Then I get another mail to rate the help I got. It’s been three weeks and Twitter hasn’t done anyting, not a single human contacted me. It’s hard to trust this company.

1
Date of experience: Jan 01, 0001