twilio

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Account closed for no reason.

Account closed for no reason.March 2022 I opened the account to be able to use the SMS reception service and verify an account and not give my phone number (for privacy reasons), at the first credit card deposit they asked me why I wanted to use their service and if I were a company, I replied that I was a private individual and the reason for registering.They approved my deposit and activated the service, great right?The service works badly, 5 out of 6 sms don't arrive but it was okay it was an occasional use.2 days ago I received an email from them with the closure of the account, they tell me that they do not offer services to individuals and without other reasons, I no longer have access to the account.I asked to reactivate my account for 24 hours so that I can access my account created with the twilio number and replace the number, otherwise I lose access to the account, they replied no.Lost account, lost money.BAD EXPERIENCE.

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Date of experience: Jun 09, 2022