Today Twilio/Sendgrid basically told me they have no control over how their email services are used and have no way to mitigate spam. After reading what they require to purchase service I find it absurd that they do not have the ability to stop one person from sending spam every single day for over a month and going. It's the same exact spam, same links, same text.. but somehow they do not have the ability to stop that? They can't block from sending emails to people who don't want them? They truly act oblivious to the abuse and to me are admitting that there is not a single thing to trust about this company or putting your email campaigns into a company that has likely already been blocked from most email providers due to this level of abuse. And no, this isn't one or two emails but a flood. Every single day and growing by the day. Would seem as a company owner if I had something like this and had no control over it I would be much more critical of who I allow access to and require credit card payment tied to a company name before allowing use of it's network.
