twilio

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Terrible customer service.....virtually…

Terrible customer service.....virtually non-existent. You have to submit a ticket to get help but you also need to log in...but can't login because of MFA, so can't submit a ticket...so no help. It's like the chicken vs the egg....in order to need help you need help but can't get help until you ask for help which you need help to do....wth.

1
Date of experience: Jul 07, 2023