Hill Top Barn, High Newton, Cartmel. Lovely cottage and location, recommended. Booked through Cottages.com, never again. Cottage was filthy, all beds slept in but not re-made, dirty towels strewn on floor and over doors, old food on kitchen hob worktops and fridge. Rubbish bin full and full black bin bags left in kitchen. Bathrooms all used and not cleaned. No entry until 1700 due to Covid deep clean and sanitisation, did not happen. 90 minutes to get through to a bored customer services employee, cleaner arrived at 2000 left at 2120 having cleaned kitchen, master bedroom end ensuite. No hoovering, no deep clean and no sanitisation. Very expensive three days, very disappointed with Cottages.com who refunded one nights accommodation costs by way of a "sorry." Disgusted. Still waiting on reply to email sent over 2 weeks ago. Not holding my breath.
