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Tripadvisor removing negative reviews.

I wrote an honest review of the disgusting service that the front-desk staff subjected me to at the Travelodge Aberdeen Central Hotel on Bridge Street, Aberdeen, but the review was removed by the admin at Tripadvisor. When I asked why my review was removed, I was told that the automated filter system had flagged my post for special attention. When I attemtpted to escalate the case, I was further told that Tripadvisor doesn't "offer phone support for questions related to content integrity". There are two things we can conclude from this: 1. Tripadvisor is in bed with certain hotels and censors negative reviews; and 2. Tripadvisor reviews are not to be trusted because they lack "integity".

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Date of experience: Nov 20, 2021