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Beware of American Cruise Line.

Beware of American Cruise Line and their reimbursement service. I departed my American Cruise Line trip on September 5, 2021 with the instructions from the cruise personnel that a paid deposit I had made on a cancelled optional excursion would be reimbursed. It took American Cruise Line 79 days to finally send a check, and this was after two phone calls on my part. The Customer Service gal was rude and impertinent with my request.

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Date of experience: Nov 25, 2021