Made reservations through Tripadvisor for a tour in Lisbon with Lisbon Native. Lda, promissing a pick up at your hotel in Lisbon.After booking, our hotel in Lisbon was too far away.After complaining with Tripadvisor, Lisbon Native cancelled my booking ( not notifying this with Tripadvisor, or me ) Contacting Tripadvisor with an US phonenumber, pretty sure I ended up somewhere in another country, they could not help me with a very uncostumerfriendly touroperator, or compensation for the Sintra tickets that Lisbon Native tells you to buy for yourself.They send me a recommended other touroperator, but of course, thatone is more expansive and had another timeslot fot the Sintra Palace. Still received no answer from Sintra if tickets for 10 oclock will ge valid at 9.30 No satisfying solution so far