I ordered a Toro Timekeeper mower from TSC. My first experience and wow are they terrible. The mower arrived damaged because they failed to package it properly after assembly. The mower was dented, the decals ripper from rubbing against the metal pallet braces, and the seat was ripped. In addition, the grips on the zero-turn arms were slashed. This after spending more than $3K on the mower. The promised special interest rate on the fincnaing was never applied. Their loyalty program Neighbors Club never reflected my large purchase meaning I had no points applied. I contacted customer service by phone a half dozen times (long hold times and all). Then I switched to email. Still, no Neighbor's Club points. TSC is a disaster!
