I have never been treated so poorly by a recognized large company EVER!!! I've attempted to order a wood stove 4 times and each of those orders was finalized and then canceled 5 minutes later!!!!! I thought they perhaps didn't like my credit card so I went ahead and applied for one of their damn credit cards, which of course I was instantly approved and had them apply the purchase to that card, and the order went through without a problem, only to be canceled 5 minutes later! I've since been told that I am red flagged/blocked from using their online order process and I would have to go to the store for any purchases! That is NOT going to happen even though I've been a big Tractor Supply customer for YEARS!!! I'm a businesswoman with an 800 credit score, attempting to purchase a $500 wood stove for a CLIENT, and the only thing I can think of that they didn't like on my order, was giving instruction on the delivery instructions to contact my client directly and gave his name, phone number and email. Apparently because the wood stove was going to a home that wasn't associated with my credit card and I gave them someone else's information to call about any delivery problems, they basically accused me of being a security risk and giving fraudulent information, which could not be further from the truth! I'm unable to get a hold of anyone in upper management to fix this problem and have since reported them to the BBB!!!
