tiktok

1.5
1.5 from 1.6K Reviews and Ratings
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Awful customer service

The customer service is awful. They response about once a month, if that, and when they do it is totally not useful. It is as if they don’t even read your message. Telling me how to do things I have stated I have already done. My videos keep getting taken down for ‘minor safety’. I am 21 so first of all there is no minor in the video. Also, it is a video (of me fully clothed!) just lip sinking to a song...? My account had been set to under 16 which they won’t update so it restricts my settings as well which is very frustrating. I appreciate this is to protect and safeguard minors but it clearly is not working! 1 star is generous

1
Date of experience: Feb 18, 2021