This business gets its money by providing leads to pros. The pro's that sign up here are those that are incompetent and unable to get work elsewhere. Thumbtack claims to be a neutral third party but in reality when something goes wrong they are actually on the side of incompetent pros as I found out. Without going into details i want to emphasize that Thumbtack thought it was okay for a pro to submit an architectural plan without knowledge of english language (mixing up wasteline and waist line...LOL!, not knowing that diameter and circumference were not the same thing), unable to measure with a measuring tape and mixing up 8 feet and 10 feet for a crucial measurement and and did not know what an egress window was. Just a few examples but dozens more could have been provided. . No, its not the pro. There are many pros like that around. Its Thumbtacks support of these cheats. Also, thumbtack hides negative reviews. A really bad negative review is more valuable to me than many 5 star reviews but Thumbtack makes these negative reviews invisible or hard to find. Its understandable. Its the pro that pays them! There are many other resources to find pros as I found out.April 2025 - Update: Thumbtack response is a true reflection of their attitude. They take no responsibility for their actions and provide no clear detail on any issues I raised. This confirms their bias and refusal to acknowledge their shady business practices. Since I wrote this review, I found another pro who uses Thumbtack exclusively through his own admission, although I found him through a search engine which showed some 5 star reviews on Thumbtack. My mistake. His work was subpar and he boasted of his criminal history and connections. We were so scared of him we did not challenge his work and just paid him and sent him off. I now use Thumbtack high rating reviews to exclude pro's. Thank you Thumbtack.
