I used Thumbtack and I do not recommend this platform to anyone. They charge you for what they call a “direct lead,” but when you try to contact this lead, there is no answer — neither on the platform nor by phone. I tried multiple times to reach the customer and got no response at all.I asked Thumbtack for a refund for this lead, but they did not refund me. Instead, they keep charging for these unresponsive leads. I strongly suggest finding another platform — in my experience, this feels like a scam for professionals.
