thomann

4.5
4.5 from 942 Reviews and Ratings
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Great customer service

Already had a few purchases before, great offers, quick delivery, happy with the quality of the goods delivered. This time I had a larger delivery which was not possible to order via website, so I sent an email inquiry. Delighted to say I received great customer service. Quick and helpful response even though I come from a small country (so a small and insignificant market) but I still received top-notch service, clear and swift communication. They created a custom link for payment, taking into account specific shipping costs and presented everything transparently and clearly.Will definitely continue making purchases in the future for sure. 5/5 experience.Happy customer

5
Date of experience: Oct 01, 2024