Is anyone from Times Newspapers Ltd actually reading these reviews? Like others, I was appalled by the cancellation process. Having to call, being kept on hold and then given the hard sell is not what I expect from an allegedly reputable company. The sales techniques reminded me of double glazing salesmen from the 80s - "I'll check with my boss, I'm sure we can get you 90% off..." - laughable. I can totally understand that they're desperate to build up and keep their readership but this absolutely isn't the way to do it. By the end of the phone call, if I'd been offered monthly membership for 1p I'd still have cancelled as I was so fed up. Please do better, Times Newspapers Ltd.
