Tried twice to unsubscribe as its too expensive and could not the first time at all nor the second time, now trying again. I had this discussion with them:From me to them:18/02/2023Dear Sir or Madam,I cancelled my subscription a few months ago and The Times has still been taking money from my account without my permission. Its too expensive now. PLEASE cancel my subscription as previously requested. I just entered in to my account, and there is no way of cancelling one's account online. I think this is unethical. It should not be this hard to cancel a subscription.YoursTimesThank you for contacting us regarding the cancellation of your subscription. I am sorry to hear that you would like to cancel with us today.Please be advised that in order to cancel, or make a change to your membership (subject to contract) you will need to call freephone 0800 018 5177 or 020 7711 1527. All of our cancellations have to be processed through our cancellation team over the phone. Please be advised this call can be as brief as you require it to be.Opening hours: 8am - 7pm Monday to Friday8am - 4pm Saturday to SundayPlease note, that you would need to give us at least 2 days notice of your billing date before cancelling your subscription. This is to ensure no further payments would be made on your account. Please be advised, that cancelling your payments will not cancel your subscription. This will remain active and will continue to accrue charges until it has been cancelled in line with the Terms and Conditions of your subscription.Online Customer ServicesFrom me to them:Its not easy is it! And that is not by accident :-/. Its so stupid. It makes me less inclined to sign up again in the future. I'll subscribe to a less expensive newspaper thats easier to cancel if I need to. Ridiculous. Poor business practice. No wonder The Times is losing subscribers. I'll tell everyone I know about it.
