I had a trial, £1 for 3 months I think. Then I wanted to cancel. Could only do this over the phone (weird). On the phone, I agreed to continue with a 90% discount for a further 3 months. Hoever the discount was only applied for 2 months and I got charged the full £26.00 for the 3rd month. An "error" apparently, but the fact that they demand phone only communication, coupled with the fact that they did not send any email confirmation of the discount agreed does make one suspicious. Either way, seriously not happy.They tried to entice me to stay with a further promotion but had no inclination to pay them a penny more after that.
