co

0
0 from 0 Reviews and Ratings
Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.
Very difficult to cancel subscription

Subscribing online was easy, but cancelling the subscription was difficult. Online account does not provide the option to terminate a subscription. Emails to customer service ("care" account" were not answered. Finally made the cancellation via live chat, but first they told me that I cannot cancel "too early" so that I had to wait until close to the end of the subscription period, and after recognizing that this condition was met, they asked me if I wanted to continue the subscription with a discount. Well, finally, they accepted by cancellation via live chat, but it was quite some stress to get to this point.

1
Date of experience: Aug 24, 2024