Took a digital subscription and then out of principle, immediately cancelled it because it is not made easy to cancel - ie you cannot cancel on line yourself - you have to phone up to cancel which 1. is just annoying and wastes time and 2. it is likely that some people will be caught out by this policy and get charged for something they don't really want... if you'd have made it easy to cancel (like most subscription services) I might have stayed a bit longer - but now you've put me off the entire brand - well done!
