I am deeply dissatisfied with my recent purchase. Despite encountering numerous bugs and performance issues, my request for a refund was met with resistance. I spent an entire month writing emails, trying to resolve the issue, only to be met with suggestions for further troubleshooting, which I had no interest in.The refund was only processed after I threatened to escalate the matter to the European Online Dispute Resolution and the Bulgarian Commission for Consumer Protection. This experience has been incredibly frustrating and time-consuming. I strongly advise potential customers to consider this before making a purchase.
