theknot

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Bad business practices/scam

Automatic renewal of my contract at a higher rate with no notification. I’m unable to even view my contract online. I’ve been unable to reach any customer service. Refused to work with me during the pandemic to offer any lenience after being a client of theirs since 2013. Unscrupulous company. I regret every penny I ever paid. Am now fighting to get this “contract” canceled and my money back as I face a very difficult off season.

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Date of experience: Dec 19, 2020