As an experienced wedding photographer, I contracted with The Knot for Advertising my business to clients both Nationally and Internationally. I appreciated the Storefront platforms and remained a client for over a decade. My local representative here in Hawaii was Jackie Ornellas. I can't say enough about her responsiveness to any issue I have had over the years. Her expertise, kindness and professionalism always exceeded my expectations. As I have officially retired from Weddings, I no longer have a need for their services; However, I have a lifelong friend in Jackie. She's one in a million and I would absolutely recommend her to any of my other Pro wedding vendor friends. She's a great asset to The Knot. She's a 5 Star. The overall company's response to issues leaves room for improvement- Which is why I rated my experience a 4.